Terms of Service

Agreement to Our Legal Terms

We are Learvo, Inc. (“Company,” “we,” “us,” “our”), a company registered in California, United States at 854 Lombard St, San Francisco, CA 94133, USA.

We operate the website https://learvo.com and https://app.learvo.com (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

We are a personalized learning assistant where users can generate learning content such as quizzes, flashcards, and mnemonics.

You can contact us by email at support@learvo.com or by mail to 854 Lombard St, San Francisco, CA 94133, USA.

You must be at least 13 years old to use the Services. By using Learvo, you represent that you are at least 13 years old, or the minimum age required in your country to consent to the processing of your personal data, whichever is higher. If you are under 18, you may use the Services only with the consent of a parent or legal guardian who has read and agreed to these Legal Terms on your behalf. If you do not meet these requirements, you are not authorized to use the Services and must discontinue use immediately.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Learvo, Inc., concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by support@learvo.com, as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

We recommend that you print a copy of these Legal Terms for your records.

1. Our Services

Learvo is a personalized learning platform that uses AI technology to help users create mnemonics, flashcards, quizzes, and other educational content. Our AI-Powered Flashcards feature allows users to create, edit, and study flashcards with spaced-repetition algorithms. Our AI-Powered Quiz feature allows users to generate interactive quizzes from their learning materials. Users can upload documents (including PDFs, PowerPoint presentations, and other file formats), provide YouTube links, or paste notes directly, which our AI will convert into flashcards or quizzes. Users may also upload APKG files for conversion to our flashcard format (non-AI conversion).

Users may integrate with third-party services such as Google Drive to import documents directly from those platforms. When you connect third-party services to Learvo, you authorize us to access, retrieve, and process documents from those services in accordance with the permissions you grant. You are responsible for ensuring you have the right to share any content accessed through third-party integrations.

All features are currently available at no cost. We reserve the right to introduce usage limitations, paid features, or subscription plans in the future. Any such changes will be communicated via email and/or notification within the Services with appropriate advance notice.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

Learvo is currently offered directly to individual users. The Services are not provided for school-directed or classroom deployment, and any use of the Services by a school or school district would be under a separate written agreement. We do not serve targeted advertising and do not build profiles of users for non-educational purposes, and we will not do so for users under 18.

2. Intellectual Property Rights

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”). By submitting content to Learvo, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute your content on our platform.

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, we grant you a non-exclusive, non-transferable, revocable license to: access the Services; and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@learvo.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions

File Uploads: By uploading documents to our Services, you grant us a non-exclusive, worldwide, royalty-free license to store, process, analyze, and use your uploaded content to: (i) generate flashcards for you and other users, (ii) detect duplicate content and provide cached results, (iii) improve our AI systems and algorithms, and (iv) enhance our service functionality. You warrant that you have the right to upload such content and grant these licenses.

Please review this section and the “PROHIBITED ACTIVITIES” section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:

• confirm that you have read and agree with our “PROHIBITED ACTIVITIES” and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
• to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
• warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
• warrant and represent that your Submissions do not constitute confidential information.

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

3. User Representations

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are at least 13 years old, or the minimum age required in your jurisdiction to consent to the processing of your personal data, whichever is higher, and if you are under 18, a parent or legal guardian has read and agreed to these Legal Terms on your behalf; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; (7) your use of the Services will not violate any applicable law or regulation; (8) you understand that Learvo reserves the right to remove any content that violates our guidelines or that we deem inappropriate, without prior notice; and (9) if you connect third-party services (such as Google Drive) to Learvo, you represent that you have the authority to grant us access to content stored in those services and that you will not use these integrations to access or process content that violates these Legal Terms or any applicable laws.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Account Sharing

Sharing your account credentials with others is strictly prohibited. Each account is for individual use only. Learvo reserves the right to monitor account usage patterns and terminate or suspend accounts that appear to be shared among multiple users.

6. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

• Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
• Use any information obtained from the Services in order to harass, abuse, or harm another person.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Use the Services in a manner inconsistent with any applicable laws or regulations.
• Upload documents containing copyrighted material without proper authorization.
• Upload documents containing personal, confidential, or proprietary information belonging to third parties.
• Use the document conversion feature to process materials that violate intellectual property rights.
• Upload malicious files or files containing viruses, malware, or other harmful code.
• Attempt to reverse-engineer our AI algorithms or flashcard generation processes.
• Upload excessively large files that burden our systems (file size limits will be specified in the user interface).
• Upload the same or substantially similar documents repeatedly to circumvent our duplicate detection systems or to create multiple copies of the same flashcard sets.
• Use the Google Drive integration to import or process content that you do not have authorization to use.
• Provide YouTube links to content that violates copyright or other intellectual property rights.
• Use YouTube transcript extraction to process videos you do not have permission to use for this purpose.
• Abuse the Google Drive integration or YouTube features by processing excessive amounts of content in ways that burden our systems or violate third-party service terms.
• Engage in unauthorized framing of or linking to the Services.
• Use the Services to generate, submit, or share sexually explicit or pornographic material, hate speech, or content that violates any applicable laws.
• Violate the educational purpose of Learvo.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
• Delete the copyright or other proprietary rights notice from any Content.
• Attempt to impersonate another user or person or use the username of another user.
• Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (gifs), 1x1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms”).
• Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
• Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
• Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
• Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
• Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
• Use a buying agent or purchasing agent to make purchases on the Services.
• Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
• Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
• Use the Services to advertise or offer to sell goods and services.
• Sell or otherwise transfer your profile.

7. User Generated Contributions

We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Learvo provides a platform for users to generate and share mnemonics. While we strive to maintain a respectful and educational environment, Learvo does not control, endorse, or take responsibility for any user-generated content. Users access and use such content at their own risk. Learvo reserves the right, but has no obligation, to monitor or remove content that violates our Terms of Service or may be deemed inappropriate. Mnemonics that you choose to share are viewable only by the people to whom you send a share link. The Services do not offer a public or browsable content area, and other users cannot discover or view your Contributions unless you share them directly. Any Contributions you transmit may be treated in accordance with the Services’ Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:

• The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
• You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
• You are solely responsible for any content you generate or share on Learvo. We do not endorse, verify, or take responsibility for user-generated content. We reserve the right to remove any content that violates our guidelines or that we deem inappropriate, without prior notice.
• You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
• Your Contributions are not false, inaccurate, or misleading.
• Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
• Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
• Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
• Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
• Your Contributions do not violate any applicable law, regulation, or rule.
• Your Contributions do not violate the privacy or publicity rights of any third party.
• Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
• Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
• Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.

When you upload documents to our Services for flashcard generation, you represent and warrant that:

• You own the rights to the uploaded content or have proper authorization to use it.
• The uploaded content does not violate any third-party intellectual property rights.
• The uploaded content does not contain confidential, proprietary, or personal information belonging to others.
• The uploaded content complies with all applicable laws and regulations.
• You understand that uploaded documents are processed by our AI systems and stored on our servers for service functionality.
• You understand that uploaded documents will be stored on our servers and may be used to generate flashcards for other users who upload identical or substantially similar content.
• You consent to our use of uploaded content to improve our AI algorithms and detect duplicate uploads.
• You acknowledge that flashcards generated from your uploads may be made available to other users who upload the same or similar content.

Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.

Learvo owns the rights to all content created on our platform. By creating content on our platform, you grant Learvo a perpetual, irrevocable, worldwide, royalty-free license to use, modify, reproduce, distribute, and display such content for any purpose, including to improve our services and develop new features.

8. File Upload and Processing

8.1 Supported File Types. We support various content sources for flashcard and quiz conversion, including but not limited to: PDF files, PowerPoint (PPT/PPTX) presentations, Word documents, YouTube video links (via transcript extraction), direct text input/paste, Anki files (APKG), and documents imported from Google Drive. We reserve the right to modify supported file types, content sources, and integrations at any time.

8.2 File Size and Processing Limits. File uploads are subject to size limitations as specified in the user interface. We reserve the right to reject files that exceed our processing capabilities or that may compromise system performance.

8.3 Data Processing and Storage. Content submitted through any method (direct upload, Google Drive import, YouTube transcript extraction, or text paste) is processed by our AI systems to generate flashcards and quizzes. All submitted content is stored on our servers for the following purposes: (i) to provide ongoing access to your generated flashcards and quizzes, (ii) to detect duplicate content and provide cached flashcard/quiz sets to improve service efficiency, and (iii) to enhance our AI algorithms and service quality. We implement appropriate security measures to protect stored files. You acknowledge and consent to our retention of uploaded files for these purposes. We reserve the right to delete stored files at our discretion, with or without notice, though we will make reasonable efforts to preserve access to your generated flashcards and quizzes.

8.4 Content Responsibility. You are solely responsible for the content of uploaded files. We do not review, endorse, or verify the accuracy of uploaded content. We reserve the right to refuse processing of any file that violates these Terms or applicable law.

8.5 Intellectual Property in Uploaded Content. You retain ownership of your uploaded content. By uploading content for processing, you grant us a non-exclusive, worldwide, royalty-free license to: (i) store, process, and convert your content for the purpose of providing our services, (ii) use your uploaded content to detect duplicates and provide cached flashcard sets to other users with identical uploads, (iii) analyze uploaded content to improve our AI algorithms and service functionality, and (iv) create derivative works (flashcards) based on your uploaded content. This license continues for as long as we store your uploaded files on our systems.

8.6 Google Drive Integration. When you connect your Google Drive account to Learvo, you grant us permission to access and retrieve only the specific files you select for conversion into flashcards or quizzes. We do not access any other files in your Google Drive. You acknowledge that:

• Your use of the Google Drive integration is subject to Google’s terms of service and privacy policies.
• We are not responsible for the availability, security, or functionality of Google Drive.
• You are responsible for maintaining the security of your Google Drive account credentials.
• You may disconnect your Google Drive account at any time through your Learvo account settings or through Google’s account permissions settings.
• Files imported from Google Drive are subject to the same processing, storage, and usage terms as directly uploaded files.

8.7 YouTube Content Processing. When you provide a YouTube video link, we extract publicly available transcripts or captions from that video to generate flashcards or quizzes. You represent and warrant that:

• You have the right to use the YouTube video content for this purpose.
• The YouTube video is publicly accessible or you have appropriate authorization to access it.
• You will not provide links to videos that violate copyright, contain prohibited content, or violate YouTube’s terms of service.

YouTube transcript extraction may be incomplete or inaccurate. We are not responsible for the quality or completeness of extracted transcripts or the resulting flashcards/quizzes generated from them.

9. Contribution License

You and Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).

By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

10. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

10.1 Account Suspension and Termination. Learvo reserves the right to suspend or terminate accounts at its sole discretion. Decisions regarding account suspension or termination will be made by Learvo leadership and are final. Circumstances that may lead to suspension or termination include, but are not limited to, violation of these Terms of Service, suspected account sharing, fraudulent activity, or any use of the Services that Learvo deems inappropriate or harmful.

11. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy: https://learvo.com/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States. We comply with applicable data protection laws. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

12. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

Unless directed otherwise by the company, if we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

13. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. We will notify you of significant changes via email or through our platform. Your continued use of Learvo after such modifications constitutes acceptance of the updated terms.

You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

14. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware applicable to agreements made and to be entirely performed within the State of Delaware, without regard to its conflict of law principles.

15. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the American Arbitration Association (AAA) website. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in San Francisco, California. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in San Francisco, California, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Legal Terms.

In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding: (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

16. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, availability, and various other information.

17. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR QUALITY OF AI-GENERATED FLASHCARDS, QUIZZES, OR CONTENT CONVERTED FROM UPLOADED DOCUMENTS, GOOGLE DRIVE FILES, YOUTUBE VIDEO TRANSCRIPTS, OR PASTED TEXT. THE AI CONVERSION PROCESS MAY NOT CAPTURE ALL RELEVANT INFORMATION FROM SOURCE MATERIALS, AND USERS SHOULD REVIEW ALL GENERATED CONTENT FOR ACCURACY AND COMPLETENESS. YOUTUBE TRANSCRIPT EXTRACTION MAY BE INCOMPLETE, INACCURATE, OR UNAVAILABLE FOR CERTAIN VIDEOS. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT CONTROL, ENDORSE, OR TAKE RESPONSIBILITY FOR ANY USER-GENERATED CONTENT. WE CANNOT GUARANTEE THE ACCURACY, COMPLETENESS, OR APPROPRIATENESS OF ANY CONTENT GENERATED BY USERS OR BY OUR AI SYSTEMS. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

17.1 Medical Disclaimer. LEARVO IS AN EDUCATIONAL TOOL AND SHOULD NOT BE CONSIDERED MEDICAL ADVICE. ALWAYS CONSULT WITH QUALIFIED HEALTHCARE PROFESSIONALS FOR MEDICAL DECISIONS.

17.2 HIPAA Compliance. LEARVO IS NOT DESIGNED TO BE HIPAA-COMPLIANT AND IS NOT INTENDED FOR THE STORAGE, TRANSMISSION, OR PROCESSING OF PROTECTED HEALTH INFORMATION (PHI) AS DEFINED BY THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA). USERS MUST NOT INPUT OR SHARE ANY REAL PATIENT DATA OR OTHER PHI ON THE PLATFORM. LEARVO SHALL NOT BE HELD RESPONSIBLE FOR ANY HIPAA VIOLATIONS RESULTING FROM USER MISUSE OF THE PLATFORM.

17.3 Third-Party Services Disclaimer. LEARVO INTEGRATES WITH THIRD-PARTY SERVICES INCLUDING GOOGLE DRIVE AND YOUTUBE. WE ARE NOT RESPONSIBLE FOR THE AVAILABILITY, SECURITY, PRIVACY PRACTICES, OR CONTENT OF THESE THIRD-PARTY SERVICES. YOUR USE OF THESE INTEGRATIONS IS AT YOUR OWN RISK AND IS SUBJECT TO THE TERMS AND POLICIES OF GOOGLE AND YOUTUBE RESPECTIVELY. WE DO NOT ENDORSE OR CONTROL THIRD-PARTY SERVICES AND DISCLAIM ALL LIABILITY ARISING FROM YOUR USE OF SUCH INTEGRATIONS. WE ARE NOT RESPONSIBLE FOR ANY ISSUES ARISING FROM GOOGLE DRIVE OR YOUTUBE, INCLUDING SERVICE INTERRUPTIONS, DATA LOSS, TRANSCRIPT UNAVAILABILITY, OR UNAUTHORIZED ACCESS TO YOUR THIRD-PARTY ACCOUNTS.

18. Limitations of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER INTANGIBLE LOSSES OR DAMAGES RESULTING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

19. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, directors, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services. We are not responsible for any offensive, inappropriate, obscene, unlawful, or otherwise objectionable content that you may encounter on Learvo. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

20. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. This includes uploaded documents, which we store to provide ongoing service functionality, detect duplicates, and improve our AI systems. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

Regarding uploaded files: We store uploaded documents on our servers for service functionality, duplicate detection, and AI improvement purposes. While we implement security measures to protect stored content, you acknowledge that file storage involves inherent risks. We recommend not uploading sensitive, confidential, or irreplaceable documents. We reserve the right to delete stored files at our discretion.

Any content you’ve created or saved will remain accessible to you, subject to these Legal Terms and our right to manage the Services as described herein.

21. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

22. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

23. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Service shall otherwise remain in full force and effect and enforceable. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

24. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Learvo, Inc.
854 Lombard St, San Francisco, CA 94133, USA
support@learvo.com
(507) 218-2433